Effective Date: 6.4.2025
Last Updated: 6.4.2025

1. Introduction

At MyVPSNetworks, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our Virtual Private Server (VPS) Hosting services in accordance with the General Data Protection Regulation (GDPR).

By using our services, you consent to the data practices described in this policy.

1. Data Controller

Jiri Vitak
Ametystova 702/46, Prague 16 Radotin, 153 00, Czech Republic
info@myvpsnetworks.com
+420 910 114 397

We act as the Data Controller for the personal data you provide to us.

1. What Data We Collect

We may collect and process the following types of personal data:

Account Information: Name, email address, billing address, phone number.

Payment Information: Payment card details (processed via secure third-party payment processors).

Usage Data: IP addresses, login timestamps, operating system, browser type, access logs.

Support Information: Communication records from support tickets, emails, or chats.

1. How We Use Your Data

We process your personal data for the following purposes:

To provide and manage your VPS hosting service.

To process payments and invoices.

To respond to your support requests.

To detect, prevent, and address technical issues or fraud.

To send essential service updates or security notifications.

1. Legal Basis for Processing

We rely on the following legal bases under GDPR:

Contractual necessity: To provide the services you have requested.

Legal obligations: To comply with tax, accounting, or other legal duties.

Legitimate interests: For fraud prevention, network security, and business improvements.

Consent: For specific uses such as marketing emails (where required).

1. Data Retention

We retain your personal data only as long as necessary:

For the purposes described in this policy.

To fulfill contractual and legal obligations.

Typically, user account data is retained for up to 5 years after termination, unless legal obligations require longer retention.

1. Data Sharing and Transfers

We may share your data with:

Payment processors, for secure handling of transactions.

Third-party service providers, such as data centers or support platforms, under strict data processing agreements.

Authorities, when legally required (e.g., tax or law enforcement agencies).

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

1. Your GDPR Rights

Under GDPR, you have the right to:

Access your data.

Correct inaccurate data.

Request deletion (right to be forgotten).

Restrict or object to processing.

Data portability.

Withdraw consent at any time (for processing based on consent).

Lodge a complaint with your local Data Protection Authority (DPA).

To exercise your rights, contact us at [Privacy Contact Email].

1. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your data, including:

Encryption of data in transit and at rest.

Firewall protection.

Role-based access control.

Regular security audits.

1. Cookies and Tracking

Our website may use cookies and similar technologies for technical functionality and analytics. For more information, see our [Cookie Policy].

1. Changes to this Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date and notify you via email or dashboard notice if the changes are significant.